Privacy & cookies policy

Privacy policy 

When this Privacy Policy uses the term “personal information,” we mean information that identifies a particular individual, such as full name, street address, telephone number or email address.


We may collect the following personal information from you:

- Contact information such as name, email address, street address, and phone number
- Demographic information such as country and postcode
- Preference and other information such as type of query and marketing preferences

We may use this information to:

- Send you requested updates and newsletters about our products or related special offers
- Send you requested product or service information
- Send you a confirmation that we have received your email
- Respond to appointment bookings, customer service requests, questions and concerns
- Improve our marketing efforts
- Conduct research and analysis


We will only share your personal information with third parties in the ways that are described in this Privacy Policy.

We may provide your personal information to companies that help us with our business activities such as delivering email newsletters. These companies are authorized to use your personal information only as necessary to provide these services.

We may also share your personal information as required by law or to respond to a government request, or in connection with a corporate change.

We will not provide your details to any other third party without your prior consent.


You may choose to stop receiving newsletters and updates by contacting us by email, phone or in person at our address. You have the choice that we do not contact you by email when you contact us.


The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us.


Links to other sites: our site may include links to other sites whose privacy practices may be different. If you submit personal information to those sites, your information is governed by their privacy policies.


By using our site, you agree to the terms of this Privacy Policy. We may amend this Privacy Policy at any time. If we plan to make a significant change to the way in which we collect, use, and/or share your personal information, we will send an email to users who have provided an email address or post a notice on our site prior to the change becoming effective. Please review this page from time to time for the latest information on our privacy policy.


If you have questions or concerns regarding this Privacy Policy, you can contact us by writing to us at:

Waterhouse Young

21 Devonshire Street



Or you can phone us on +44 (0)20 7486 3849 or email us at 


We use cookies on this website. This means that when someone visits we collect standard internet log information and details of visitors’ behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site.

We collect this information in a way which does not personally identify anyone.

You can configure your browser not to accept cookies (for example, in Internet Explorer you can refuse all cookie by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.). Although this may hinder the functionality and enjoyment of many websites, including this one.

A cookie in no way gives us access to your computer or any information about you, other than the data you chose to share with us. To find out more about cookies, including how to manage and delete them, visit

If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies.

To opt out of being tracked by Google Analytics across all websites visit

Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.