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Terms & Conditions

Initial Consultation / Treatment

  • £160 consultation fee is payable upon booking and is redeemable against any treatment received within 3 months from the date of your consultation
  • £100 deposit is payable upon booking your initial treatment in order to confirm your appointment
  • We request that a minimum of 48 hours’ notice is given to reschedule your consultation/treatment, otherwise this will result in the loss of your payment

On-going Consultations

  • Review appointments hold a £75 fee, which is redeemable against treatments (not products) performed on the day. This fee is not applicable to review appointments that are scheduled by the doctor.

Treatment Courses

  • When booking a course of treatments, a minimum payment of 50% of the course total is required with the remaining balance due on booking your second appointment
  • Treatments booked as part of a course need to be redeemed within 12 months from the date of purchase
  • Should you wish to upgrade to the course following a single treatment, you may do so when booking the second treatment where the full balance is required
  • Treatments are non-transferrable
  • In the event of needing to break or cancel a course of treatments then the course discount will no longer apply and the full single price will be charged for any treatments received
  • Please contact us within 24 hours if you feel your skin is sensitive/irritated and not suitable for treatment. If you arrive at the clinic and we can treat part of the area, we will proceed with treatment
  • Should you not meet the cancellation policy requirements, you will forfeit a single treatment from your course of treatments.

Single Treatments

In the case of providing less than 48 hours’ notice for rescheduling your appointment, there is a £100 late cancellation fee.

As much as we will always try to accommodate you, we would appreciate that you arrive in a timely fashion, to make sure you receive your full treatment and to ensure the smooth running of the clinic.

WY Referral Scheme

When a patient refers someone new to us, both patients are eligible for our referral scheme:

  • As a thank you, the existing patient receives £100 credit towards any treatment
  • And the new patient receives £100 credit towards any treatment
  • For both people to qualify, the new patient’s treatment spend must be over £200
  • Both treatments to be taken within 3 months from the date of the referral

Simply ask your referral to mention you at their initial consultation and your account will be credited with £100 following their first qualifying treatment. Alternatively, you can leave details in the form below and we will contact them directly.

PLEASE NOTE: Children must be supervised by an accompanying adult.